| Optimizing
the Supply Chain: Competitive Advantage through Information Technology Fourth Annual International Symposium on Supply Chain Management |
|||||||||||||
|
|
|||||||||||||
|
The following is a list of confirmed presenters, listed alphabetically by primary presenter including their bios and presentation abstracts. A Archer, Norm (Presenter & Panel Moderator), Bajaj, Harjeet, Zhang, Huiying, Doleweerd, Jeff, Shako, Taro & Whalen, Kaye Norm Archer
(Presenter & Panel Moderator), Professor Emeritus, DeGroote
School of Business, McMaster University, Hamilton, ON, Canada
archer@mcmaster.ca Huiying Zhang, Visiting Scholar, DeGroote School of Business, McMaster University, Hamilton, ON, Canada and Professor, School of Management, Tianjin University, PR China Jeff Doleweerd, Director of Business Development, Simcoe County Community Care Access Centre, Barrie, ON, Canada Taro Shako, Area Director, Simcoe County, Bayshore Home Health,
Barrie, ON, Canada Kaye Whalen, Director of Professional Services, Allegro Wireless
Inc.
Norm Archer (Presenter & Panel Moderator) was the founding director of the McMaster eBusiness Research Centre (MeRC) at DeGroote School of Business. He is Professor Emeritus and actively involved in research projects in the area of eHealth and identity theft. Presentation: Supply Management for Home Healthcare Services Driven largely by an aging population, increases in chronic illness and multiple co-morbidities, and a funding crisis in healthcare, there is an increasing demand for lower cost home healthcare services in developed countries. These services are largely provided by mobile workers, including nurses and personal support workers. To support their services, homecare nurses must have access to medical supplies that can be either carried with them or stored in client homes. Nurses are responsible for ordering needed supplies, and the existing paper-based systems are highly inefficient, resulting in delivery delays, errors, redundant deliveries, high costs, and shortages at critical times. This paper describes a mobile eHealth system that was implemented to support homecare nurses, through wireless personal digital assistants that allow point of care supplies ordering and management. A model is used to develop optimal ordering, stocking, and supplies management policies. In addition we discuss a modeling approach to evaluate activities in the supply chain, in order to correct or eliminate inefficient management policies. Further, we compare the "As-Is" paper-based with the wireless "To-Be" system, using activity-based costing measures to determine the return on investment from the mobile system, including both tangible and intangible measures. Panel Discussion: RFID Deployment within Supply Chains Jeff Ashcroft
(Presenter), BA, PLog, CMILT, VP, Logistics/Supply Chain, Advisory
Services, , PricewaterhouseCoopers (PWC), Tel: 416-941-8321,
Fax: 416-814-3210, Email:jeff.ashcroft@ca.pwc.com Jeff Ashcroft (Presenter) has over twenty years experience in the retailing, distribution, systems, third party logistics and supply chain management business areas. His career began with The Hudson's Bay Company where over the course of 15 years he moved from a part time role in the warehouse floor to one of the most senior logistics positions in the organization. In 1993 Jeff joined Tibbett & Britten Group as Director of Business Development and was the key to the rapid design and deployment of Wal-Mart's Third Party distribution and transporation network supporting their successful entry into Canada in 1994. In 1997, Jeff launched Strategic Logistics Partners providing unique and innovative services to firms on the leading edge of logistics, supply chain management, auto-ID and electronic commerce. Most recently Jeff developed and leads the Supply Chain Network Project (TM) the foremost RIFD and supply chain management industry initiative which is part of the PwC Logistics/Supply Chain practice. Jeff is a frequent commentator and author providing ongoing supporting content for the Logistics and Supply Chain Management site at About.com (www.logistics.about.com) and Founder/Director of WORLD (www.worldev.org) a global relief logistics charitable organization. Presentation: Supply Chain Network Project - Pilot Projects and Future Potentials This presentation is on the first two industry RFID projects conducted under the Supply Chain Network Project methodology. A facilitated consortium approach utilizing a wide spectrum of supply chain technologies in concert with RFID, the Supply Chain Network Project is a first step towards implementing future state end to end supply chains on a cross company basis. It will explain how the SCN project was first implemented in the Grocery Industry and at the pallet level and then most recently with EPC ready Gen 2 RFID technology in the Office Products Industry. It includes information on project formation processes, pilot descriptions, benefits and learnings as well as future potentials for RFID based on this and other recent pilots. B Ben-Mahmoud, Asma (Presenter) & Jemni, Naïma Asma Ben-Mahmoud (Presenter),
Chercheur à la Faculté des Sciences Economiques et
de Gestion de Sfax (FSEG- Sfax), Rte de l'Aéroport
Km 4 – 3018 Sfax, BP 1088, Tunisia , Tel: 216 74 233 050, Email:
Asma.ben.mahmoud@gmail.com Asma Ben-Mahmoud (Presenter) bio not currently available. Presentation:
Supply Chain Management implementation in Tunisia: an exploratory
study of the dairy sector Supply chain management (SCM) is a major issue in many industries
as firms realize the importance of creating an integrating relationship
with their suppliers and customers. The goal of SCM is to meet the
needs of the final consumer by supplying the right product at the
right place, time and price. Francis Borromeo (Presenter),
Business Systems Manager, Canada, Shell Oil Products US, Email:
francis.borromeo@shell.com Francis Borromeo (Presenter) is the Business Systems Manager, Canada for Shell Oil Products US. In this capacity, he is responsible for ensuring alignment, coordination and excellence of IT delivery to Pennzoil-Quaker State Canada Inc. (an affiliate of Royal Dutch Shell plc.) Prior to this, Francis was the Manager, Information Technology for Pennzoil - Quaker State Canada Inc. where he was involved in a broad variety of projects ranging from supply chain to infrastructure service delivery to data warehousing and ERP as well as software skills development programs. Francis received his undergraduate degree (BA Mathematics) from the University of Western Ontario and his MBA from McMaster University. Presentation: Business Continuity Planning The global opportunities of modern business creates ever-increasing competition and pressure for high return and low cost operations. As a result businesses are developing innovative and sophisticated processes that can span the globe. As these processes increase in sophistication and complexity, the need for Business Continuity Planning for SME's to large multi-nationals is more essential then ever. Business Continuity Planning (BCP) is broader in scope then Disaster Recovery Planning (which is usually associated with IT recovery plans.) BCP encompasses the recovery of the critical business processes that are key to the survival of the business. Senior management's support for the time and resources not just for the development of the BCP but also for its "evergreen" maintenance is critical for a successful BCP program. This presentation, in addition to stressing the importance of BCP, will cover some potential elements that an organization might want to incorporate into their BCP program (crisis prevention, plan development and evergreen maintenance.) Elements that could be covered are: Threat Analysis; Risk Assessment; Crisis prevention strategy; Continuity strategy; SLA; Resource requirements; External communications; Plan maintenance; Testing; and Training Wayne Burgess (Presenter), Managing Partner, Head2Head Purchasing, 31 Davisville Ave., Toronto,m ON, Canada, Tel: 416-440-2050, Email: wayne@head2head.ca Wayne Burgess (Presenter) is managing partner of Head2Head’s purchasing line of business focused on helping procurement leaders in Canada acquire top talent and improve their overall procurement organizations. Prior to founding Head2Head Purchasing, Mr. Burgess spent 11 years with Accenture much of it in their supply chain practice, leading strategic sourcing projects, category management and the delivery of operational procurement services where he was responsible for leading global teams managing over $1.2B in annual temporary labour and recruitment agency expenditure. Presentation: Driving competitive advantage through an effective Talent Supply Chain The presentation will focus on the coming talent squeeze and how
companies that apply supply chain best practices to the sourcing,
acquisition and management of talent will be the most successful.
Moving from reactive talent acquisition strategies to a proactive
sourcing and acquisition strategy that attracts talent and builds
a supply pool at the ready. The benefit to the symposium participants
will be a new and innovative opportunity to impact the businesses
they are in within a category that Procurement or Supply Chain rarely
ever has impact on. C Dr Seu Keow Cheng (Presenter), Lecturer,
School of Economics and Finance, University of Tasmania,
Australia, Seu.Cheng@utas.edu.au Seu Keow Cheng (Presenter) is currently a Lecturer in Economics at the University of Tasmania, Australia. Prior to joining the University, she taught at various universities in New South Wales, and was a contractor for government departments in Transport Economics and Policy, and for private sector in eCommerce Projects Management. She completed her BA and MA in Economics at the University of Manitoba, and her PhD at the Institute of Transport and Logistics Studies at the University of Sydney in 2004. Her research interests include transport economics and policy, dynamic discrete choice modeling, supply chain collaborations, and supply chain risk management. Presentation: A Conceptual Approach for Analysing Supply Risk in Supply Chain Networks Besides lowering costs and improving customer service, sharing of risk has also been identified as an advantage of supply chain collaborations. As network members complement each other to operate interdependently, risk is distributed differentially among the network partners depending on their functional contribution to the collaboration. Consequently, different forms of interdependence are possible with differing risk implications. Due to the complexity in inter-firm dependencies, supply risk within network systems has received limited attention in the supply chain literature to date. Using the Principal-Agent paradigm, this paper provides a framework for understanding the different characteristics and hierarchical distributions of supply risks associated with alternative network relationships between Principal/s and Agent/s. The framework allows researchers and practitioners to more accurately interpret not only the actual problems encountered in the assessment of supply risk within network systems, but also the relevant risk management techniques that are required. Keywords: Supply Chain Collaborations,
Principal-Agent Paradigm, Network Structures, Distributed Risks,
Latent Network, and Risk Propagation Cho, Danny I. (Presenter & Panel Moderator) & Ogwang, Tomson Danny I. Cho, PhD, (Presenter & Panel Moderator), Associate Professor of Information Systems & Operations Management, Faculty of Business, Brock University, St. Catharines, ON, Canada, Tel: Ext. 4447; Fax: (905) 984-4188, Email: dcho@brocku.ca Tomson Ogwang, Professor, Department of Economics, Brock University,
St. Catharines, ON, Canada, L2S 3A1; Email: togwang@brocku.ca Danny I. Cho (Presenter &
Panel Moderator ), BASc (Toronto), MEng (Toronto), PhD (McMaster),
is an Associate Professor of Information Systems and Operations
Management at Brock University and an Adjunct Associate Professor
with the Department of Mechanical and Industrial Engineering at
the University of Toronto. His research in the areas of supply chain
management, e-business applications, maintenance and quality management
has been presented at many national and international conferences
and appears in such journals as European Journal of Operational
Research, The Journal of Supply Chain Management, Optimal
Control Applications & Methods, Canadian Journal of Administrative
Sciences, and International Journal of Systems Science.
Dr. Cho currently associates with a number of professional organizations
including the Institute for Supply Management, the Association for
Operations Management, Materials and Manufacturing Ontario, and
the National Quality Institute of Canada. He is currently a member
of the Board of Directors with the Korea Exchange Bank of Canada. Presentation: An Objective Evaluation of the Ivey Purchasing Managers Index The present paper provides an objective evaluation of the Ivey Purchasing Managers Index (IPMI) for Canada. To this end, two important aspects are considered. First, principal components analysis (PCA) is applied to monthly data on the five key diffusion indexes for which Ivey collects information (i.e., Purchases, Employment, Inventories, Supplier deliveries, and Prices) for the period from December 2000 to May 2006 in order to assess whether there is statistical justification for Ivey’s current practice of using only one of the five diffusion indexes (i.e., the Purchases index) and to derive alternative weighting schemes. Second, the appropriateness of using the current IPMI as an indicator of the performance of the Canadian economy is assessed. The results of application of Jolliffee’s (1972, 1973) principal components variable selection strategy support Ivey’s current practice of using only the Purchases index. However, the results from our comparison of the Ivey indexes with key Canadian business yield a surprising result that the US Index performs generally better than the Canadian index as a predictor of the Canadian economy. A plausible explanation is provided. Keywords: Ivey Purchasing Manager Index, Principal Components Analysis, Weighted Composite Index Panel Discussion: Supply Chain Management Software Cho, Richard (Presenter) & Oh, Gee-whan Richard Cho (Presenter), Faculty of Business, UNB Saint John, Saint John, NB, Canada, Email: rcho@unbsj.ca Gee-whan Oh, Hult International Business School, Cambridge,
MA. U.S.A. 02141, Email:kian11@empal.com Presentation: The Effect of VMI on Multiple-Retailers under Vendor's Capacity Limitation Vendor Managed Inventory (VMI) system reduces the Bullwhip effect and increases the product availability with a less inventory for the buyer. Although there are several anecdotical successes of VMI systems in Wal-Mart and Dell Computer, the adoption pace of this system has been slower than expected. To ensure positive results under VMI contract, the buyer sets the penalty for the inventory above the upper limit and below the lower limit to the supplier. With the constraint of a supplier's limited production capacity and the enforced penalties, this research finds out the effect of the VMI on both the supplier and the buyer, and also on the overall supply chain performance. This paper suggests an effective VMI contract mechanism that will increase the relationship as well as the performance of the supplier and the buyer. Choudhury, Bhaswar (Presenter), Agarwal, Yogesh K., Singh, K.N. & Bandyopadhyay, D.K. Bhaswar Choudhury (Presenter), Xaviers
Labour Relation Institute, C.H. Area (East), Jamshedpur, India
831001, Fax No. 00(91) (657)2227814, Email: bhaswar@xlri.ac.in Yogesh K. Agarwal, Indian Institute of Management, Lucknow,
Prabandh Nagar, Off. Sitapur Road, Lucknow, India 226 013, Fax No.
00(91) (522)2734005, Email: yka@iiml.ac.in K.N.Singh, Indian Institute of Management, Lucknow, Prabandh
Nagar, Off. Sitapur Road, Lucknow, India 226 013, Fax No. 00(91)
(522)2734025, Email: kns@iiml.ac.in D.K. Bandyopadhyay, Indian Institute of Forest Management,
P.O. Box 357, Nehru Nagar, Bhopal, India 462 003, Fax No. 00(91)
(755)2772878, Email: dkb@iifm.org Presentation: Value Of Information In A Capacitated Supply Chain Under Milk Run Shipment Scenario The purpose of this study is to understand the effect of end item
demand variability, production flexibility, inventory characteristics
and the impact of information sharing between channel members in
a capacitated supply chain under a milk run shipment scenario. Discrete
event simulation is carried out to determine the impact of the above
mentioned factors in a supply chain under different information
sharing strategies. The simulation facilitates in capturing the
dynamic and stochastic complexity of the supply chain system. A
two level supply chain with one supplier having capacity constraint
and N retailers experiencing stationary and stochastic demand was
built on General Purpose Simulation Software. Optimum value of decision
variables for various information scenarios is determined by multiple
simulation runs and response surface methodology technique. E Paul Emanuelli (Presenter), ON, Canada
Email: paul.emanuelli@sympatico.ca
Paul Emanuelli (Presenter) is a Crown Counsel with the Ontario Ministry of the Attorney General. His commercial law practice focuses on information technology procurement, outsourcing and supply chain management. In 2005 he joined Crown Law Office - Civil, having previously practiced with the Legal Services Branch of Management Board Secretariat. Paul is the Chair of the Government of Ontario's Commercial Lawyers' Group and also serves on the Board of Directors of the Association of Law Officers of the Crown, where he is an active member of the bargaining and grievance committees. He recently completed two terms as Chair of the Ontario Bar Association's Public Sector Lawyers' Section and previously served four terms on the executive of the Toronto Computer Lawyers' Group. Paul frequently speaks and publishes in his areas of practice. He is the author of a textbook entitled Government Procurement, published in November 2005 by LexisNexis Butterworths. Paul also distributes a free quarterly electronic newsletter, the National Tendering Law Update, to a cross-Canada subscriber base of purchasing professionals. He received his BA from the University of Toronto in 1993 and his LLB from Osgoode Hall Law School in 1996. He was called to the Ontario Bar in 1998. Presentation:
Key Concepts for Major Procurements As the significance of procurement projects increases, as the deals keep getting bigger and as the stakes keep getting higher, the need to get the job done right and the risks of failing to do so become more pronounced. The presentation provides a number of key concepts for properly administering major procurement projects, offering critical insights that can benefit both public and private sector purchasers by directing their attention to the following five critical project areas: identifying the role of legal counsel; addressing internal governance; developing proper plans and strategies; selecting the appropriate procurement format and focusing on critical project details. These materials include excerpts from Paul Emanuelli’s “Government Procurement” textbook, copyright LexisNexis Butterworths, 2005, which are reproduced with permission, along with excerpts from Paul Emanuelli’s free quarterly National Tendering Law Update. Comments and subscription requests can be directed to Paul at the email above. Beth Enslow (Keynote Presenter), Senior Vice President, Enterprise Research, Aberdeen Group, ON, Canada, Tel: 519-883-1430, Web site: www.aberdeen.com Email: beth.enslow@aberdeen.com
Presentation:
New Technology Strategies for Supply Chain Management
G Mark J. Gallant (Presenter), Senior Manager, Accenture Canada, 5450 Explorer Drive - 4th Floor, Mississauga, ON, Canada, L4W 5M1, Tel: 416-641-5639, Email: mark.j.gallant@accenture.com Mark J. Gallant (Presenter) is a senior manager with Accenture Canada and is the leading member of Accenture's products-based supply chain industry practice (specifically: Retail, Food & Beverage and Consumer Goods). Mark has and continues to build strong relationships with senior supply chain executives at key retailers, consumer goods distributors and manufacturers over his eleven years of as a supply chain practitioner in Canada. Outside of consulting he has managed an industrial engineering group, was a logistics engineer and has performed network, inventory and people planning simulations. With Accenture, Mark has contributed to15 supply chain related projects at 10 clients. The focus of these projects have been in the areas of supply chain strategy, inventory management, transportation, end of life product pricing, sourcing/procurement, ERP implementation, process design and cost management. Mark holds an Industrial Engineering degree from The University of Windsor. Presentation: Supply Chain Management: The Road to High Performance Companies that consistently turn insights into action may not be unique, but they certainly are a minority. Yet these high-performance businesses do have several identifiable characteristics. At a high level, their strategic mission is crystal clear; yet they are willing and structurally able to refocus and redirect as business conditions warrant. They also fixate on mastering the core competencies needed to excel in their industry, while functions that are not core competencies are outsourced to service providers for which the work is a core competency. And nearly all high-performance businesses are collaborators: They know that a tight relationship with business partners can enhance financial strength, increase their own uniqueness and make their market positions less vulnerable. Most senior decision makers now acknowledge that supply chain
management is an essential contributor to operational excellence.
This has been documented many times, most recently by an international
study team staffed by researchers from Accenture, INSEAD and Stanford
University. So what are these firms doing right with supply chain? Here is
a glimpse: This presentation contains findings and analyses from an aggressive research effort geared to understanding the attitudes and experiences of global supply chain experts. Most importantly, the Accenture team wanted to understand what factors contribute to effective global operations: "the sourcing, selling, manufacturing, distributing, and supporting of products and services globally." Insights drawn from the feedback of more than 300 executives in the US and Europe will be presented, along with recently gleaned information on global trends and experiences. Maged Girgis (Panel Member), Senior Systems Engineer - RFID, Intermec Technologies Canada Ltd., 7065 Tranmere Drive, Mississauga, ON, L5S 1M2, Tel: 905-673-9333, Fax: 905-673-3974, Email: Maged.Girgis@intermec.com Maged Girgis (Panel Member) first graduated with a Bachelor degree of Economics from Alexandria University Egypt in 1988. He has since specialized and been accredited in several computer-related fields of study. Prior to his current role as Senior Systems Engineer RFID with Intermec Technologies, Mr. Girgis acted in a pre-sales and project management capacity for key national account installations of RF data collection hardware, RF network solutions and reseller-supported enterprise software. He focused on logistics, manufacturing and wireless mobile applications over eight years. Mr. Girgis now consults global Tier 1 suppliers of information technology on how to incorporate RFID into their offering. He additionally coaches national early adopters of RFID applications on how to optimize their implementation. He was a charter member of the Supply Chain Network Committee, mandated to evaluate and provide a national framework for supply chain RFID applications. As an invited member of EPCglobal's Canadian Strategic Advisory Council, he now helps develop international compliance standards for the electronic product code supporting RFID. Panel Discussion:
RFID Deployment Within Supply Chains Guiffrida, Alfred L.(Presenter), Jaber, Mohamad Y. & Rzepka, Robert A. Alfred L. Guiffrida (Presenter), Assistant Professor of Management, Department of Management and Information Systems, Kent State University, Kent, OH, USA 44242 , Tel: Tel: 716-954-3504, Email: aguiffri@kent.edu Mohamad Y. Jaber, Department of Mechanical and Industrial Engineering, Ryerson University, Toronto, ON Canada M5B 2K3 Robert A. Rzepka, Rzepka and Associates, Alexandria, VA, USA 22310 Alfred L. Guiffrida (Presenter)
is an Assistant Professor of Management in the Department of Management
and Information Systems at Kent State University. He received his
Ph.D. in Industrial Engineering from the University at Buffalo (SUNY).
His research interests include operations and supply chain management,
and applied statistics. His research has been published in the Engineering
Economist, European Journal of Operational Research, Industrial
Marketing Management, International Journal of Integrated Supply
Management, Journal of Intelligent Manufacturing, Quality Progress
and the Review of Business Research. Presentation:
An Economic Model for Justifying the Reduction of Delivery Variance
in an Integrated Supply Chain In today's competitive business environment, customers require dependable on-time delivery from their suppliers. Recent empirical research has identified delivery performance as a key management concern among supply chain practitioners. A conceptual framework for defining delivery performance in supply chain management is found in Gunasekaran et al. . Within this framework delivery performance is classified as a strategic level supply chain performance measure while delivery reliability is viewed as a tactical level supply chain performance measure. The framework advocates that to be effective supply chain management tools, delivery performance and delivery reliability need to be measured in financial (as well as non-financial) terms. This paper addresses the economic impact of improving delivery performance in a serial supply chain when delivery performance is evaluated with respect to a delivery window. Building on contemporary management theories that advocate variance reduction as the critical step in improving the overall performance of a system, an expected cost model is developed that financially quantifies the benefit of reducing delivery variance to the final customer in a serial supply chain. The objective of the model is to determine the variance level that minimizes the costs associated with untimely delivery (expected earliness and lateness) and the investment cost required for reducing the delivery variance. Keywords:
Improving Delivery Performance, Justifying Variance Reduction,
Supply Groundwater, Fergus B. (Presenter) Fergus B. Groundwater (Presenter), CMA, Program Manager, Global Trade Mgt. (GTM), Export Development Canada (EDC) , Ottawa, ON, Canada, Tel: 613-598-3539, Email: fgroundwater@edc.ca Fergus Groundwater, (Presenter)
is currently a Program Manager in Export Development Canada’s Presentation: Global Trade Management: Opening New Frontiers in Supply Chain Finance Globalization of supply chains is driving a fundamental shift in the global marketplace. This evolution requires Canadian companies to embrace wider global trading relationships in order to improve their supply chains and thus remain competitive. Global Trade Management ("GTM") represents a key strategic response to maximize operational effectiveness in global supply chains. It affords the opportunity to reduce overall supply chain costs, deal with increasing compliance issues and security constraints, while simultaneously creating improved financing prospects based on data triggered events. With the exception of a few large players, Canadian companies have generally been slow to invest strategically invest in GTM capability and risk being "disintermediated" from global trade unless strategic, senior manager awareness improves and adoption accelerates. This presentation, complemented with "real-world" examples from some of EDC's research and Fergus' experience in procurement for a mid-market manufacturer, will highlight the challenges associated with global supply chains in the Canadian context, the risk of failing to focus on efficient global trade and highlight the risks and opportunities associated GTM, with a specific focus on the how GTM can enhance financial intermediation of supply chains. H Jon Hansen (Presenter), President
and CEO, e-Procure Solutions Corporation, Ottawa, ON, Canada,
Email:jhansen@eprocuresolutions.com Presentation: Change Management Myth: Why e-Procurement Initiatives Fail Unlike years past, where attention was predominantly centered on
learning more about new and emerging technologies, today's procurement
professionals are seeking insights into the actual processes that
drive their enterprises. The impetus behind this change in focus
is largely the result of the fallout from the consistently high
level of e-procurement initiative failures (according to industry
studies for the period between 2001 and 2005, 75% to 85% of all
programs fail to achieve the promised results). Hansen, Jon W. (Keynote Presenter)
Jon Hansen
(Keynote Presenter), President and CEO, Presentation: Winning Strategies for Vendor Engagement Often times procurement strategies and initiatives
either miscalculate or for that matter overlook the important role
that suppliers play in achieving organizational objectives. Many
suppliers are cynical about the purported benefits of a new e-procurement
initiative seeing it as either a threat to their existing business
relationships or as a means for the buyer to erode an already diminishing
profit margin. John Hare (Presenter), Manager, Strategy & Operations Practice, Deloitte & Touche, Toronto, ON, Canada, Email: johare@deloitte.ca John Hare (Presenter) provides leadership and sourcing expertise to clients; identifying the size of the sourcing opportunity, validating findings, developing their business case and providing an implementation roadmap to attain significant cost reductions. Credentials include an in-depth supply chain focus with significant procurement responsibility (including: procurement strategy, transformation, process reengineering, detailed spend analysis/diagnostics, category management, contract management, eProcurement, and IT business case development) within the private and public sector. Prior to joining Deloitte, John was the Director Strategic Sourcing & eProcurement at Exel Logistics (formerly Tibbett & Britten Group). John has also held executive and senior supply chain positions in manufacturing, consumer goods, warehousing, and distribution, in Canada, the United States, Argentina, and the UK. His broad Logistics expertise encompasses analyzing distribution networks, identifying operational and strategic opportunities through analytical modeling. Responsibilities included: developing and implemented warehousing "best practices" for receiving, replenishment, inventory control, SKU maintenance, Warehouse Management System enhancements, inventory demand planning, and process re-engineering. Presentation: Critical issues facing sourcing professionals today Many of us today find ourselves being continuously directed to reduce costs in our organizations - from incremental, per-unit cost to major cost reductions. Supply chain managers often find themselves on the front line in that battle. Learn how world class organizations have strengthened their competitive advantage by addressing some of the most critical issues facing Purchasing Professionals in today's Global Marketplace. This seminar provides remarkable insight into the thinking beyond traditional procurement and reveals the thinking behind building a successful, long-term sourcing strategy. Topics discussed include; the rise of low cost country sourcing, commodity risk management, technology enablers, supplier management practices, innovation and product development, and talent retention. Tom Hawkett (Presenter), President, Connect4Growth, Toronto, ON, Canada, Tel: 416-272-0715, Email: tomh@connect4growth.com Tom Hawkett (Presenter) has lead Connect4Growth Corp for 14 years and helped hundreds of major organizations source and select new vendors, as well as, developing a revolutionary web-based application used to manage ongoing vendor relationships. His 20-year career spans a variety of industries. He has been on both sides of the table, as a sourcing practitioner and as senior sales executive of technology solutions. As a result, he can offer unique and innovative perspectives and theories on the buying and selling processes. Tom is a graduate in Economics from McMaster University and in Business Administration from Wilfred Laurier University. Presentation: Vendor Relationship Management of Outsourced Services: using technology to collaborate better, raise service levels and enhance productivity In our information economy and "outsourced" business world, competitive advantages come with efficiently managing the goods and services supply-chain. Collaboration between stakeholders is critical and new and powerful tools to better manage vendor relationships are emerging for sourcing, selection and managing of ongoing vendor relationships. The major challenges facing every stakeholder are: ensuring maximum value received, increasing service levels delivered and enhancing productivity. Vendor Relationship Management applications ensure that initiatives are approached on a strategic, value-added, and collaborative basis. Today, VRM solutions, often part of ERP systems, offer only limited access and vendor "intelligence" sharing. They often take months or years to deploy, resulting in opportunities-lost. Opposite from CRM at "the table", today's VRM applications promise democratization of vendor intelligence across enterprises and departments to optimization of vendor relationships. Connect4Growth Corp. developed its web-based VRM framework and applications to help enterprises implement VRM strategy and maximize collaboration. The presenter will outline how VRM, and the use of web-based on-demand applications, can provide benefits throughout the vendor lifecycle. Wathek Hazeem (Presenter),
MBA Candidate, McMaster University, DeGroote School of Business,
Hamilton, ON, Email: hazeemw@mcmaster.ca Presentation: Automation of Materials Supply and Monitoring in Canadian Hospitals This presentation will focus on the application of materials handling automation in Canadian hospitals that use US based systems. Healthcare institutions in Canada are constantly pressured to reduce their operating costs. Materials management, or internal supply chain, is one of the hospital operations' elements that is receiving ever-increasing scrutiny. Several automation systems technologies have emerged in the US that aim at reducing staff requirements and increasing inventory control. Some Canadian healthcare institutions have adapted such technological applications. However, the fact that all of the US systems are geared towards private healthcare providers has shadowed constraints and limitations to the success of these systems in Canada. The study will shed some light on one of these applications, and analyze the effect on front line nurses and their efficiency. Hong, Paul (Presenter & Panel Moderator), Chatfield, Seth & Hwang, Woosang Paul Hong (Presenter & Panel Moderator), Associate Professor of Operations Management, Department of Information, Operations and Technology Management, College of Business Administration, University of Toledo, Toledo, OH, USA 43606, Email:Paul.Hong@Utoledo.Edu Seth Chatfield, Department of Information, Operations and Technology Management, College of Business Administration, University of Toledo, Toledo, OH, USA 43606 Woosang Hwang, Department of Information, Operations and Technology Management, College of Business Administration, University of Toledo, Toledo, OH, USA 43606 Paul Hong (Presenter & Panel Moderator) is an Associate Professor of Operations Management at the University of Toledo, USA. Dr. Hong holds a doctoral degree in Manufacturing Management and Engineering from the University of Toledo. He also holds an MBA and an MA in Economics degree from Bowling Green State University, USA and a BA from Yonsei University in Seoul, Korea. His articles have been accepted for publication in professional journals including the European Journal of Innovation Management, International Journal of Operations and Production Management, Journal of Operations Management, Journal of Enterprise Information Management, Journal of Knowledge and Information Management, International Journal of Quality and Reliability Management, Korean Journal of Tourism Research, and Tourism Culture and Science. His research interests are in operational strategy and global supply chain management. Presentation: Effective Health Care Management Practices: Supply Chain Perspective Note: figures have been omitted for the purpose of this abstract.For full information see the Proceedings CD. Increasingly, since the 1980's the health care industry has faced
rising costs as well as negative regulatory and market forces in
the United States. New challenges arise daily for health care managers
in both public and private organizations. They must continually
make changes in order to stay competitive. The need to be operationally
efficient both cutting costs and finding ways to drive their revenues
up, but also simultaneously satisfying the its many stakeholders.
Not only must the health care organization keep their ultimate customer,
the patient, satisfied, healthy and happy, but their family members,
the insurance company, and the organization as a whole. Many of
these layers of the health care supply chain have different/conflicting
initiatives and evaluations of the care that is being provided.
Thus often it is the health care management that is faced with the
burden and increasingly difficult challenge of pleasing everyone
and the bottom-line. Panel Discussion: Inter-Modal Supply Chains Youn, Sum-Hee, Hong, Paul (Presenter & Panel Moderator) & Nahm, Abraham SunHee Youn, Department of Operations Management, College of Business Administration, Hongik University, 72-1 Sangsu-dong, Mapo-gu, Seoul 121-791, Korea Paul Hong (Presenter &
Panel Moderator), Associate Professor of Operations Management,
Department of Information, Operations and Technology Management,
College of Business Administration, University of Toledo,
Toledo, OH, USA 43606, Email:Paul.Hong@Utoledo.Edu
Paul Hong (Presenter &
Panel Moderator) is an Associate Professor of Operations Management
at the University of Toledo, USA. Dr. Hong holds a doctoral degree
in Manufacturing Management and Engineering from the University
of Toledo. He also holds an MBA and an MA in Economics degree from
Bowling Green State University, USA and a BA from Yonsei University
in Seoul, Korea. His articles have been accepted for publication
in professional journals including the European Journal of Innovation
Management, International Presentation: Supply Chain Partnerships And Supply Chain Integration: The Mediating Role Of Information Quality And Sharing Supply chain integration is a key strategic priority of firms that
strive to achieve efficiencies and responsiveness in supply chain.
Increasingly, firms utilize their supply networks for supply chain
performance outcomes. While supply chain integration has been approached
from a variety of perspectives, the roles of supply chain partnerships,
information quality and sharing have not been explored. Keywords: Supply chain partnerships, information quality, information sharing, supply chain integration and customer outcomes. Panel Discussion: Supply Chain Management Software K John G. Keogh, (Panel Member) CPIM, MBA, Director, RFID & Supply Chain Solutions, Technology Solutions Group, Hewlett-Packard Canada , Toronto, ON, Canada, Cell: 416-566-7611, Email: john.keogh@hp.com John G. Keogh (Panel Member) has over 20 years of progressive international management experience and entrepreneurship in supply chain management, product data management, information technology management, systems integration, management consulting and solution sales & marketing. John has held senior management and executive positions in IT, supply chain management and technology & management consulting . He has also led teams in the selling and delivery of more than 100 technology and business related projects in Europe and Canada John is currently the Director of RFID & Supply Chain Solutions at HP Canada. His management and consulting experienced also spans strategic areas such as start-ups, go-to-market strategy development, post-merger integration, manufacturing and technology outsourcing, downsizing and major re-organization including re-engineering of global IT and supply chain / e-biz infrastructures. His industry knowledge spans Hi-tech., Managed Service Providers, Retail, Telecommunications, Manufacturing, Distribution/ Transportation, Defense and Police. During his career John has worked for The Irish Department of Defense (Army), Digital Equipment Corporation (Ireland & Holland), Nortel, Compaq Canada, Glenayre Electronics and SMTC Manufacturing Corp. John is a member of APICS and holds a CPIM designation. He has a diploma in management and an MBA in General Management & Strategy. He is a member of the International Strategic Planning Society, The Association of MBA’s and the Project Management Institute (PMI). He also contributes to the ongoing development of purchasing managers in Ontario and sits on the advisory committee of the Ontario Institute of Purchasing Managers. Panel Discussion: RFID Deployment within Supply Chains Koroscil, Richard (Panel Member) : Roundtable - Inter-Modal Supply Chains) Richard Koroscil, (Panel Member), President & CEO, John C. Munro Hamilton International Airport; Chair, Southern Ontario Gateway Council (SOGC), Mount Hope, ON, Canada, Tel: 905-679-1999, Email: rkoroscil@flyhi.ca (Assistant: Lynn Botts, Email: lbotts@flyhi.ca) Richard Koroscil (Panel Member)
is President and Chief Executive Officer for the John C Munro Hamilton
International Airport (Canada). In June 2003 he joined the TradePort
organization, a subsidiary of Vancouver Airport Services Ltd. (YVRAS),
in the capacity of Vice-President of Operations and was appointed
President and CEO in November 2003. Richard’s distinguished career in Airport Management spans over 28 years in both the public and private sectors throughout Canada and internationally. His career portfolio includes Vice President of Operations for YVRAS and Vice President for YVRAS parent company, the Vancouver International Airport Authority. In these executive he was responsible for the privatization, transfer and operating performance of 15 airports in 6 countries including the integration of the YVRAS global family of airports and the branding of the YVRAS product and services. Prior to joining Vancouver Airport, he held senior Airport Management positions at several other Canadian airports.Richard was also the President and Director of a number of YVRAS subsidiary companies and former Vice-Chair of the ACI (Airports Council International), Pacific Region and member of the ACI World Facilitation Committee. Richard sits on the board of the Hamilton Chamber of Commerce, SKAL International and is the founding Chairman of Southern Ontario Gateway Council. He is a graduate of Durham University/College in Aviation Management and studied Business Administration at the University of Windsor in Ontario. Panel Discussion: Inter-Modal Supply Chains L Paul D. Larson (Presenter), University of Manitoba, 614 Drake Centre, Winnipeg, MB, Canada, R3T 5V4, Tel: 204-474-6054, Email: larson@cc.umanitoba.ca Paul D. Larson (Presenter)
- bio not currently available The questionnaire started with a list of 54 topics, tools and techniques for supply chain management (SCM). These items were to be rated on a scale from 0 to 6, in terms of importance for the respondent in the context of his or her current professional position. Next, four unique perspectives on purchasing versus SCM were described in words and with diagrams. Each respondent was then asked to select the perspective that most closely matched his or her organization's approach to SCM. The four perspectives vary in terms of breadth (single versus multiple functions) and depth (strategic-only versus strategic and tactical). In addition, the questionnaire included a series of descriptive items covering the respondents and their organizations. While 63 percent of survey respondents report that their organizations have adopted a broad, multiple function approach to SCM, the remaining 37 percent take a narrow view of SCM by considering it either an element of purchasing or the same as purchasing. Based on average importance ratings, the top ten SCM topics, tools and techniques for these professionals are as follows: (1) communication skills, (2) negotiation, (3) team-work, (4) computer skills, (5) leadership, (6) contract management, (7) price and cost analysis, (8) purchasing and supply management, (9) supplier selection/evaluation, and (10) relationship building. The proposed paper links these results to the descriptive items, and tests for significant differences across various groups of survey respondents. These groups are based on characteristics of interest, such as education levels, industry sectors and organizational size categories. The paper concludes with implications of the survey results for the design of a SCM curriculum, in the context of a professional accreditation program, i.e. the CPP. Larson, Paul D. (Presenter) & Kulchitsky, Jack D. Paul D. Larson (Presenter), University of Manitoba, 614 Drake Centre, Winnipeg, MB, Canada, R3T 5V4, Tel: 204-474-6054, Email: larson@cc.umanitoba.ca Jack D. Kulchitsky, University of Calgary, 2500 University
Dr. NW , Calgary, AB T2N 1N4 Paul D. Larson (Presenter)
- bio not currently available Note: figures omitted for the purpose of
this abstract. For full information see the Proceedings CD Barry Levine (Presenter), RSM Richter,
200 King St. W., Suite 1100, P.O. Box 48, Toronto, ON, Canada, M5H
3T4, Tel: 416-932-6204, Fax: 416-932-6200, Email: blevine@rsmrichter.com;
URL: www.rsmrichter.com Barry Levine (Presenter) is
a Principal of Richter Consulting. He has over 20 years of experience
as a consultant working with a variety of private and public sector
organizations, particularly in the logistics sector. His extensive
project experience includes business strategy and planning, feasibility
studies, operational reviews, process improvement, productivity
and cost reduction, labour costing, facility location, performance
measurement, business requirements definition, software selection
and project management. Mr. Levine writes and speaks frequently
on matters related to performance improvement and technology project
implementation. Good information technology is a requirement
for competitive advantage. At some point, all organizations will
consider replacing their information systems. However, systems implementation
is not a core competency for most organizations. Many are unprepared
for the cost, time and skills required to successfully guide a project
to completion. M Erika Marsillac (Presenter),
College of Business, University of Toledo, ST 4028, Toledo,
OH, 43606-3390, USA, Tel:419-5304163, Email: Erika.Marsillac@utoledo.edu Erika L Marsillac (Presenter) is currently enrolled in the University of Toledo's doctoral program in Manufacturing Management. Entering academia after fifteen years of technical and managerial experience in health insurance management, Ms. Marsillac has studied at Pennsylvania State University and Goldey-Beacom College in the U.S. and taught at ESC - Rennes School of Business in France. Her research interests include human resource and gender issues in sustainable manufacturing. She has published papers in national and international conferences and is currently working towards her PhD. Presentation:
Environmental impacts on reverse logistics and green supply chains;
similarities and integration McLaren, Tim (Presenter & Panel Member) & Vuong, David C. H. Tim McLaren (Presenter & Panel Member), Assistant Professor, School of Information Technology Management, Faculty of Business, Ryerson University, Toronto, ON, Canada David C. H. Vuong, Queen’s University, Kingston, Ontario, Canada Tim McLaren (Primary Presenter & Panel Member), BScEng (Queen's), MBA (McMaster), PhD (McMaster), is an Assistant Professor in the School of Information Technology Management with the Faculty of Business at Ryerson University. He has over ten years of experience working with large organizations in the manufacturing, retail, government, and financial services sectors in technology-enabled process improvement, supply chain management, and enterprise systems implementation projects. His research on the strategic alignment of information systems has been presented at numerous international conferences and appears in several journals and edited books including Internet Research, Information Systems and e-Business Management, and Advances in Electronic Business. David Vuong (Co-presenter)
is a Master's student studying MIS at Queen's University. He holds
a Bachelor of Commerce in Information Technology Management from
Ryerson University. He has worked with a number of firms and government
agencies in areas including information technology project management,
logistics, business process redesign, and software requirements
analysis. Panel
Discussion: Supply
Chain Management Software Carlos Melloni (Presenter), Specialist Buyer, South America, FIAT, Brazil, South America, Email: cmelloni@hotmail.com Carlos Melloni (Presenter)
holds a Bachelor degree in Mechanical Engineering with a major in
Operations Management from UFMG (Belo Horizonte, Brazil) and an
MBA with major in Finance from Saint Mary´s University (Halifax,
Canada). He has more than ten years of progressive working experience
in steel and automotive industries. Currently he is working as a
specialist buyer for a market leader European automaker operating
in South America. He is responsible for an Annual Purchasing Value
(A.P.V.) of US$ 86 Million in electrical-electronics parts, such
as H.V.A.C. modules, P.T.C., compressors and cockpit. He also coordinates
the cost reduction team in mentioned commodities. Nevertheless the intense competition, this industry has an extra challenge to manage the complex supply chain. In early mass production period, vertical integration reached almost 100% resulting in most parts been manufactured internally. Nowadays, after several organizational changes, automakers usually buy between 70% and 80% of the overall vehicle parts from suppliers and most of the remaining manufacturing process is based on the traditional assembly lines. This aspect emphasizes even more the importance of the purchasing department, which is responsible for promptly obtaining high quality and cost effective parts or services from the market. It is interesting to note that economy of scale is pushing many companies to increase their productivity. Traditional car industry is usually associated with high output and cost benefits obtained can be multiplied by number of produced units, increasing the positive impact to the organization and its customers. As an example, one can assume that a given automaker manufactures 500,000 vehicles/year and working through its internal manufacturing processes can improve efficiency resulting in one dollar saving per vehicle. Because of the volume factor, this company can obtain a benefit of US$ 0.5 Million savings. Conversely, product cost optimization in supply base can generate the same benefits to stakeholders. This practical study conducted in an automaker suggests the use of Linear Programming (L.P.), a well-known Operations Research (O.R.) branch, to optimize procurement costs, supporting managers and buyers on their purchasing decisions. It assumes that for many parts, more than one supplier is able to deliver equivalent component. This is a reasonable assumption since, according to a recent study conducted by CAPS: Center for Strategic Supply Research[2], 52.93% of the interviewed companies declared to have multi-sources for parts. Despite the main focus of this research is the manufacturing industry, the approach can be extended to many organization types including services, wholesales/retail, government or educational institutions. O.R. is widely used to solve Supply Chain Management problems involving inventory, transportation and distribution. However, studies exploring cost reduction opportunities in procurement are still limited. Organizations can use O.R. to reduce procurement costs by modeling
their purchasing to find optimal acquisition mix. Savings can vary
based upon the supply chain strategy adopted by each company. After
mapping purchases in studied automaker, it was possible to identify
cost reduction opportunities in some commodities. Annually, this
automaker purchases US$ 160 Million in parts that have at least
two or more sources. Proposed mathematical model resulted in US$
3.18 Million in additional savings just by rearranging procurement
mix while respecting release demands, suppliers' capacity and other
constraints. This savings represent almost 2% increase in procurement
efficiency to the company. N Noh, Jungbae (Presenter), Hong, Paul & Park, Youngsoo Jungbae Noh (Presenter), PhD Student,
Department of Information Operations and Technology Management,
College of Business Administration, University of Toledo,
Toledo, OH, USA 43606, Tel: 419-530-4056, Fax: 419-536-4112, E-mail:
jnoh@utnet.utoledo.edu
Paul Hong, Associate Professor of Operations Management, Department of Information Operations and Technology Management, College of Business Administration, University of Toledo, Toledo, OH, USA Youngsoo Park , Department of Information Operations and Technology
Management, Jungbae Noh (Presenter) is a PhD student at the University of Toledo. Mr. Noh holds an MA from Economics and an MBA from the University of Toledo. He also holds BA in Economics from Dongguk University, Seoul, Korea. His research interests are in supply chain management, manufacturing strategy, e-procurement and RFID adoption strategy. His article has been accepted for publication in Journal of Enterprise Information Management. Presentation:
Supply Chain Strategy And Organizational Culture: A Strategic Alignment
Al Norrie, (Panel Member), National Supply Chain Specialist, SAP Canada Inc., 4120 Yonge Street, Suite 600, Toronto, ON, Canada, M2P 2B8, Tel: 416-228-2879; Fax: 416-218-6516, Email: al.norrie@sap.com Al Norrie (Panel Member): As a Supply Chain specialist Al works with customers and prospects to identify and demonstrate how SAP can make their company be a "Best Run Business". He is a senior operations and project manager with 20 years diversified logistics/supply chain experience within market leading companies. Prior to joining SAP Canada, Al accumulated over 15 years of operations management experience working for large multi-national corporations where he was responsible for the pharmaceutical, confectionary and health care distribution and warehouse automation systems, developing inventory and production strategies and most recently as Director of Logistics. After studying Mechanical Engineering at McMaster University, Al graduated from the Sir Sandford Fleming Business Administration Materials Management program. Since joining SAP Canada some of the clients that Al has worked with include Abitibi Consolidated, Celestica, ATI, IMP Aerospace, TDS and Nortel. Panel Discussion: Supply Chain Management Software O Barry Olson (Panel Member), President, QStrat Inc., 405 Britannia Road East, Ste. 200, Misssissauga, ON, Canada L4Z 3E6, Tel: 905-290-3090, Fax: 905-290-9890, Email: bolson@qstrat.com Barry Olson (Panel Member) - bio not currently available Panel Discussion: Supply Chain Management Software P Pawluch, Catherine A. (Presenter & Panel Member) Catherine A. Pawluch, (Presenter & Panel Member), Partner,
Gowling Lafleur Henderson LLP, Suite 1600, 1 First Canadian
Place, 100 King Street West, Toronto, ON, Canada, M5X 1G5, Tel:
(416) 862-4371; Fax: (416) 863-3471. Email: catherine.pawluch@gowlings.com Presentation:
Canada- China: Legal Issues affecting Transportation and Logistics
Arrangements Panel Discussion: Inter- modal Supply Chains Perrin, Stephanie (Keynote Presenter)
Stephanie Perrin (Keynote
Presenter), Director, Research and Policy, Stephanie Perrin (Keynote Presenter) is the Director of Strategic Policy and Research at the Office of the Privacy Commissioner of Canada. She joined the office in May 2005, after working as a privacy consultant for three years. She is the former Chief Privacy Officer for Zero Knowledge Systems, a privacy-enhancing technology company that was active in pushing the boundaries of anonymity on the Internet during 2000-2002. During that time she was the Team Leader of an expert group reporting to CEN/ISSS on the benefits of standards in implementing the European Directive 95/46/EC on the protection of individuals with regard to the processing of personal data. From the early 1980s to 2000, Stephanie Perrin worked in the federal departments of Communications and Industry, on various aspects of the protection of personal information. She was one of the drafters of the CAN/CSA-Q830-96, the Canadian standard for the protection of personal information, and as Director of Privacy Policy at Industry Canada's Electronic Commerce Division, she led the team that incorporated that standard in the Personal Information Protection and Electronic Documents Act which became law in 2000. She represented Canada for ten years at the OECD working parties which studied privacy under the ICCP, and she has extensive international experience with respect to the practical applications of privacy law and policy. Presentation: Accountability
and Protection of Privacy Watch for more details. S Santa-Eulalia, L.A. (Presenter), D'Amours, S. & Frayret, J.-M. V.M. Rao Tummala, College of Business, Eastern Michigan University, Ypsilanti, MI USA 48197, Email: rao.tummala@emich.edu L.A. Santa-Eulalia (Presenter), PhD Candidate in Industrial Engineering, FOR@C Research Consortium, Université Laval, Québec, Canada, Email: luis.antonio.santa.eulalia@centor.ulaval.ca S. D'Amours, PhD, MBA, BSc Mech Eng, Director of Research and Administration, FOR@C Research Consortium, Université Laval, Québec, Canada. J.-M. Frayret, PhD Mechanical & Industrial Engineering, Associate
Director of Research, FOR@C Research Consortium, Université
Laval, Québec, Canada. Presentation:
Agent-based simulation for distributed supply chain planning:
conceptual modeling and illustration Keywords: agent-based simulation, advanced planning and scheduling, forest products supply chain. Tummala, V. M. Rao & Schoenherr, Tobias (Presenter) V.M. Rao Tummala, College of Business, Eastern Michigan University,
Ypsilanti, MI USA 48197, Email: rao.tummala@emich.edu Tobias Schoenherr (Presenter), College
of Business, Eastern Michigan University, Ypsilanti, MI USA
48197, Email: tobias.schoenherr@emich.edu Presentation:
Best Practices for the Implementation of Supply Chain Management
Initiatives: A Case Study In this framework, goals of supply chain management implementation strategy are linked with their enablers, enablers are linked with initiatives, where initiatives are linked with activities, which in turn are associated with performance measures. Goals considered include cost reduction and increased customer service levels. The associated enablers include SCM visibility, collaboration, information and communication technology, process and product flexibility, and global operations. These, in turn, are linked with appropriate SCM initiatives, which comprise the management of inventories, management of supply sources, demand planning and forecasting, logistics and distribution planning, product and process development, design for quality, and the production and capacity planning. These initiatives are then associated with a set of activities. Several measures can be used to assess the performance of these activities, including market share, return on capital / assets, customer satisfaction, delivery lead time, manufacturing lead time, and cost. Based on best-practice examples found in the SCM literature, this paper identifies and conceptually develops these goals, enablers, initiatives, activities and performance measures, as well as their linkages. A survey questionnaire will be designed and used in a large Midwestern manufacturing company to examine their importance and the extent in which they are practiced. By the time of the conference, the results of the survey will have been analyzed, providing a greater understanding of SCM initiatives and their strategic importance to the company, to develop successful implementation approaches. Voigt, Kai-Ingo, Saatmann, Michael (Co-presenter) & Schorr, Sascha (Presenter) Prof. Dr. Kai-Ingo Voigt, Full-Professor, Chair of Industrial Management, University Erlangen-Nuremberg, Universität Erlangen-Nürnberg, Germany, Tel +49 911 5302 391, Fax +49 911 5302 238, Email: voigt@industriebetriebslehre.de Michael Saatmann (Co-Presenter), Dipl.-Kfm., Senior Research Assistant, Chair of Industrial Management, University Erlangen-Nuremberg, Germany, Email: saatmann@industriebetriebslehre.de Sascha Schorr (Presenter), Dipl.-Kfm., Senior Research Assistant, Chair of Industrial Management, University Erlangen-Nuremberg, Germany, Email: schorr@industriebetriebslehre.de Sascha Schorr (Presenter) is Senior Research Assistant at the chair of industrial management, University of Erlangen-Nuremberg, Germany. He finished his studies of economics in 2004 with the degree Diplom-Kaufmann (University of Erlangen-Nuremberg). The research for his doctoral thesis focuses on RFID and Supply Chain Management. Michel Saatman (Co-Presenter)
is Senior Research Assistant at the chair of industrial management,
University of Erlangen-Nuremberg, Germany. He finished his studies
of economics in 2004 with the degree Diplom-Kaufmann (University
of Erlangen-Nuremberg). The research for his doctoral thesis focuses
on the coordination of flexibility potentials in automotive supply
chains. Note: references have been omitted
for the purpose of this abstract. For full information please refer
to the Proceedings CD. Shamas, Trevor (Presenter) & Smith, Wayne (Co-presenter) Trevor Shamas (Presenter), Manager, Enterprise Applications Group, Inco Ltd., Sudbury, ON, Canada, Email: TShamas@inco.com Wayne Smith (Co-Presenter), Manager
of Global Procurement, Inco Ltd., Sudbury, ON, Canada Wayne
Smith (Co-Presenter)
has spent 34 years with Inco, working his way through various senior
operations positions over that time. He is currently Manager of
Global Procurement, overseeing procurement processes and initiatives
across all of Inco's operations, with an emphasis on their Canadian
& UK Operations. He has directed the eProcurement initiative
from its start, ensuring its development would yield maximum benefit
across the company. Presentation: Inco's eProcurement Transformation Program Inco Limited is one of the world's largest producers of nickel
and an important producer of copper, precious metals, and cobalt.
In business for 100 years, Inco is one of Canada's best-known companies
and largest exporters. We employ over 10,000 people around the world
at our mining operations, production facilities, research center,
and through our extensive marketing and sales network. Shepherdson, Steve (Presenter) Steve Shepherdson (Presenter), Vice
President & General Manager - Prairies, Schenker of Canada
Limited, Calgary, AB, Canada, Tel: 403-219-4062, Fax: 403-291-2583,
Email: steve.shepherdson@schenker.ca Steve has a BSC (General) from UBC and a MSc (Business Administration) also from UBC. Presentation: Energy Construction Projects: Value-add through SCM The presentation will deal with the following issues: The audience for this presentation would include company officers, senior SCM Managers, Owners (Buyers) as well as companies supplying Owners (Engineering, Procurement and Construction companies, suppliers of goods and services etc). Rod Sherkin (Presenter), President,
Propurchaser.com Inc., Toronto, ON, Canada, Tel: 416-760-8386, Email:
rod.sherkin@propurchaser.com
Mr. Sherkin is a recognized expert in his field, writing often on the subject of improving Purchasing practices. He has been published in a wide range of magazines such as: IVEY Business Journal, Progressive Purchaser, CAmagazine, Plant, Purchasingb2b, The Michigan Manufacturers Association journal. He also speaks frequently on this subject and has presented to a variety of organizations such as: Canadian Manufacturers and Exporters, Production and Inventory Control Association of Cleveland, PMAC, York University, and The Durham Region Manufacturers Association, to name a few.
Rod is the founder of the Web site "Propurchaser.com", a knowledge-tool that uses the internet to put actionable information into the hands of purchasing professionals to help them drive down costs. Presentation: The Internet and the "Purchasing Knowledge Revolution" Our profession is in the midst of a revolution, a knowledge revolution
powered by the Internet. And supply-chain professionals, who embrace
it, are gaining a clear competitive advantage. Pankaj Sood (Panel Member), Manager, RFID Applications Lab, McMaster University, , Hamilton, ON, Canada Tel: 905-525-9140, Email: pankajs@delphinawireless.com Pankaj Sood (Panel Member) has successfully led the setup of the first academic RFID Applications Lab in Canada at McMaster University. He currently manages this lab and is responsible for leading some of the key projects and developing and maintaining collaborative partnerships with industry partners, key government organizations and other academic institutes. He has worked on and provided advice on RFID projects in multiple industries including Healthcare, Retail, Explosives and Transportation. He is also actively engaged in looking at the privacy and security issues surrounding proposed RFID applications. Pankaj holds a MEEi (Masters of Engineering in Entrepreneurship and Innovation) and a BEng (Computer Engineering) from McMaster University. He has been involved in ongoing research with wireless networks at McMaster. Prior to leading the setup of the RFID Lab Pankaj worked as a consultant at Deloitte where he had served clients in Healthcare and Financial Services. Panel Discussion: RFID Deployment T Tsafaridis, Demetrius, L.A. (Panel Member) Demetrius Tsafaridis, (Panel Member), President, CareGo Holdings Inc., 400 Longwood Rd. S., Hamilton, ON, Canada, L8P 4Z3, Tel: 905-529-2273 Ext. 222, Fax: 905-529-2293; Email: dtsafaridis@steelcare.com Demetrius Tsafaridis (Panel Member) is a graduate of the Schulich School of Business at York University (BBA) and has spent 12 years in various roles with Dofasco Inc., including Commercial, Capacity Management and Corporate Strategy. In his various roles at Dofasco, Demetrius managed a department in excess of 86 people, was responsible for a $110 Million annual budget, negotiated supplier contracts, searched for acquisition targets and participated on Dofasco's 10 year Strategic Plan. Having left Dofasco in Mid 1996, Demetrius held the position of Vice President Ferrous Product Sales at Thomson Metals and Disposal. It was in this capacity that he Co-founded T&T Warehousing in 1997 as a dedicated outside storage facility to Dofasco. Demetrius successfully sold T&T Warehousing into his position as President and co-founder of Steelcare Inc. in February of 1999. In the past seven years he has opened an operated as many as 19 facilities in Hamilton, Markham, Cooksville, Cambridge, Aberfoyle, Mississauga, Delhi and Stoney Creek. In November 2003, Demetrius started Railcare Inc. a rail car repair shop and in November 2004, Transcare Logistics Corp. a trucking company. This past spring he has launched two new companies Careport Warehousing Inc., specializing in cross-dock operations, stuffing and de-stuffing containers and CareLynx Corp. a technology solutions provider. The five companies have been restructured under a parent company Carego Holdings Inc. Demetrius lives in Burlington Ontario and has four children. Panel Discussion: Inter-Modal Supply Chains Z Guoqing Zhang (Presenter),
Associate Professor, Department of Industrial and Manufacturing
Systems Engineering, University of Windsor, Windsor, ON,
Canada N9B 3P4, Tel: 519-253-3000 Ext. 2637, Fax: 519-973-7062,
Email: gzhang@uwindsor.ca Presentation:
Combining Acquisition Planning with Inventory Management with
Uncertain Demand |
This page was last updated October 21, 2006 by the MeRC Manager
McMaster eBusiness Research Centre, October 2006.